We want you to love every piece of Kitemla you order. If something isn't quite right, we're happy to help.
Returns are accepted within 30 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached. Reach out to our support team with your order number to start the process.
Once your return is received and inspected, we'll process your refund to your original payment method within 5 to 7 business days. Exchanges are available where stock permits.
For hygiene reasons, intimates and swimwear cannot be returned unless faulty. If you have any questions about your order, our team is here to help.